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Consumer uploads can not be removed unless they break Google's content policies (off-topic, offensive, misleading). Flag truly problematic images through the image-level menu; do not flag unflattering-but-accurate ones Google declines such requests and duplicated flagging can minimize profile trust signals.
Profiles that include media weekly show measurably higher views in the Efficiency tab than profiles that submitted once at setup and then stopped. Treat media as a continuous deliverable, not a setup job. The old Insights tab was replaced by the Performance tab in 2023 and significantly revamped again in 2026.
A good weekly read takes 5 minutes and tells you whether category-level SEO work is landing. Performance splits searches into direct (brand-name), discovery (classification or service terms), and branded-adjacent (competitor or adjacent-brand questions). Rising discovery ratio is the cleanest single indicator that category and material work is moving the profile beyond its existing audience.

Each action maps to a different phase of the regional funnel. Direction demands indicate intent to check out. Calls indicate intent to speak with or book. Site clicks suggest research study. Track the ratio, not just the raw numbers a profile with 500 views and 40 instructions demands is carrying out far better than one with 5,000 views and 50 requests.
The 2026 update included a new row that splits impressions by surface area: timeless local panel, Maps AI summary card, and Google AI Overviews in the organic SERP. Track AI-surface share an increasing percentage of views coming from AI summary cards is the defining local-SEO metric of 2026. If your AI-surface share is listed below 15%, your profile is either missing out on grounding material (product descriptions, comprehensive evaluations) or is completing in a vertical where Google has not yet rolled out summaries.
The criteria is indicative rather than conclusive you can not see which peers are consisted of however sustained below-median performance on views or action rate is a signal to examine primary category, description efficiency, and media freshness. Pull Performance data into Looker Studio through the main GBP port for cross- location reporting.
Google has actually described regional ranking as a function of three aspects for over a years: distance, relevance, and prominence. That framing still keeps in 2026, but each element has actually collected sub-signals that separate top-performing profiles from stagnant ones. The impact of agentic search AI assistants releasing inquiries on behalf of a user has even more blurred proximity by broadening the radius of what counts as "near me". Still the single largest aspect for a lot of regional queries.
A dental practitioner whose description checks out "Family dental practitioner offering cleanings, lightening, veneers, and pediatric care" will match more discovery inquiries than one that reads "Your relied on local dentist". The most intricate factor. Includes backlink profile of the linked site, citations across the local-citation graph (Yelp, TripAdvisor, BBB, market directories), evaluation count, review velocity, review sentiment, and offline brand acknowledgment (news discusses, sponsorships).
A different sub-signal that Google has increasingly weighted. Profiles receiving fresh evaluations each week outrank otherwise-equivalent profiles whose most recent review is three months old. Cadence matters more than volume at the margin. Tie review demands to a functional milestone (service conclusion, shipment, follow-up call) so the cadence is automated rather than campaign-driven.
Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a legacy "LLC" suffix on some directory sites and not others each inconsistency makes Google slightly less confident about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and repair the top 20 highest-authority inconsistencies quarterly.
Profiles with rich grounding content (in-depth reviews, substantive products, linked service pages) are cited inside Overviews; thin profiles are excluded. Whatever above still uses when you run one profile.
[target1:anchor_exact1]A dental practitioner whose description reads "Household dental expert offering cleansings, whitening, veneers, and pediatric care" will match more discovery queries than one that reads "Your trusted local dental professional". The most complex element. Consists of backlink profile of the connected site, citations across the local-citation chart (Yelp, TripAdvisor, BBB, industry directory sites), evaluation count, evaluation velocity, evaluation sentiment, and offline brand name recognition (news points out, sponsorships).
Profiles getting fresh reviews every week outrank otherwise-equivalent profiles whose most current evaluation is three months old. Tie evaluation demands to an operational turning point (service completion, delivery, follow-up call) so the cadence is automatic rather than campaign-driven.
[target1:anchor_exact1]Suite numbers formatted in a different way, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directories and not others each disparity makes Google somewhat less positive about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and repair the leading 20 highest-authority inconsistencies quarterly.
Profiles with abundant grounding material (in-depth reviews, substantive items, linked service pages) are cited inside Summaries; thin profiles are excluded. Cross-reference with our for context on the 2026 shifts. Everything above still applies when you run one profile. The mechanics alter materially above about 10 locations. The tradition per-profile user interface sundown in 2025 all management now flows through with Location Groups, business Profile API for programmatic updates, and a hardened policy framework that specifically attends to AI-generated material.
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